Privacy policy

Last Updated: August 30, 2026

At Foniqué (Fonique Store), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect certain information, including:

  • Personal information: such as your name, email address, billing address, shipping address, and phone number.

  • Order information: such as the products you purchase, order details, and transaction information.

  • Payment information: Payment details are processed securely by our third-party payment providers. We do not directly store your full credit card or payment information.

  • Device and technical information: such as your IP address, browser type, device type, and operating system.

  • Website usage information: such as pages viewed, links clicked, and interactions with our website.

  • Communication information: information you provide when you contact us through social media or other communication channels.

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders.

  • Process payments and provide order confirmations.

  • Arrange shipping and delivery.

  • Provide customer support.

  • Respond to your questions, comments, or requests.

  • Improve our website, products, and services.

  • Detect and prevent fraud, unauthorized transactions, or other security issues.

  • Send you promotional or marketing communications, where permitted by law and where you have provided consent.

  • Comply with applicable legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third-party service providers when necessary to operate our business and provide our services. These may include:

  • Shopify, which provides our e-commerce platform.

  • Payment processors that securely process your payments.

  • Shipping and delivery providers.

  • Website analytics and technology providers.

  • Marketing and advertising service providers, where applicable.

  • Professional advisors or legal authorities when required by law.

These third parties may only use your information as necessary to provide their services or as otherwise permitted by law.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, understand how visitors use our website, and support website functionality.

Cookies may also be used for analytics and, where applicable, advertising or marketing purposes.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

5. Marketing Communications

With your consent, we may send you promotional emails, messages, or other marketing communications about our products, promotions, or special offers.

You can unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us through our social media channels.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer service, maintaining business records, resolving disputes, and complying with legal obligations.

When personal information is no longer required, we may securely delete or anonymize it.

7. Data Security

We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

8. Your Privacy Rights

Depending on where you live and applicable privacy laws, you may have certain rights regarding your personal information, including the right to:

  • Request access to the personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal information, subject to applicable legal requirements.

  • Withdraw consent to certain uses of your personal information.

  • Opt out of receiving marketing communications.

To exercise any applicable privacy rights, please contact us through our social media channels.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to delete the information.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, or other services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party services you use.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, or applicable laws.

Any updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us through our social media channels.

Foniqué (Fonique Store)

Business Hours: Monday–Friday, 10:00 AM–5:00 PM (excluding statutory holidays)

We are committed to respecting your privacy and protecting your personal information.